KEY POINTS
- Residential customers owing up to N1 million will repay N2,000 monthly under the new plan.
- Customers with debts above N10 million must pay 30 percent upfront, clearing the rest within nine months.
- The framework targets customers previously on estimated billing, faulty meters or no meters at all.
The Jos Electricity Distribution Company has announced a structured debt repayment framework that moves verified outstanding electricity balances onto newly installed meters, giving customers a graduated path to clear arrears accumulated under estimated billing and faulty meter arrangements.
The company issued the notice Sunday, describing the initiative as part of a broader push to improve billing transparency and strengthen revenue recovery across its franchise states. The framework particularly targets customers who ran up charges before receiving new meters, those previously billed on estimates and customers whose old meters were faulty or obsolete.
“The migration of verified debts to newly installed meters will allow customers to clearly see their outstanding obligations and work towards settling them through a structured and convenient repayment plan,” JED stated.
Jos Disco says what customers will pay each month
The repayment tiers scale with the size of the debt. Residential non-maximum demand customers owing up to N1 million will pay N2,000 monthly, while commercial maximum demand customers in the same bracket pay N2,500.
Customers in both categories owing between N1,000,001 and N2 million pay N10,000 monthly, and those with debts between N2,000,001 and N5 million pay N20,000 each month.
Larger debts carry steeper entry requirements. Customers owing between N5,000,001 and N10 million must pay 30 percent of the total upfront, with the remaining balance spread across six months. Those owing above N10 million also pay 30 percent immediately, but get nine months to clear the rest.
How customers can validate their balances
JED urged customers to visit designated Debt Recovery Officers or Customer Service Officers at any of its offices to review, validate and reconcile their debt profiles before repayments begin. The company said the framework gives customers a clear opportunity to dispute or confirm their outstanding balances based on available account records.
Jos DisCo serves Plateau, Bauchi, Benue and Nasarawa states. Its metering rate stood at 31.43 percent as of 2025, among the lowest of Nigeria’s 11 electricity distribution companies, meaning a large share of its customer base accumulated charges without the benefit of accurate meter readings.
Finally, the new framework addresses that backlog directly, converting years of disputed estimated billing into fixed, visible obligations that customers can now track and repay on a schedule.
